Dutch Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is a well-regarded agency focused on connecting talented candidates with exciting job opportunities across Greece. We are currently looking for a Dutch Speaking Customer Service representative for the Car Rental Department of a prestigious company. This role is ideal for individuals who have a passion for travel and exceptional customer service skills. In this position, you will assist Dutch-speaking customers with their car rental inquiries, manage bookings, and resolve any issues they may encounter during the rental process. Your fluency in Dutch will be crucial in ensuring that our customers receive the highest level of service. If you are eager to provide solutions and help customers enjoy their travel experiences, we would love to hear from you!

In Short

• Deliver outstanding customer service via phone, email, and chat communications in Dutch.
• Assist customers with inquiries related to car rental services, availability, and rates.
• Manage and process bookings efficiently while ensuring customer satisfaction.
• Resolve any customer complaints or issues in a professional and timely manner.
• Provide information about rental policies, insurance options, and vehicle features.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service quality and operational efficiency.

Requirements

• Fluency in Dutch is essential.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to manage bookings and resolve issues effectively.
• Passion for travel and helping customers.

Benefits

• Opportunity to work in a prestigious company.
• Dynamic work environment.
• Possibility of remote work.