German Speaking Customer Service Representative for Fitness & Sports Equipment - Remote

Overview

Patrique Mercier Recruitment is a premier recruitment agency specializing in matching talented professionals with exceptional job opportunities in Greece. We are currently seeking a German Speaking Customer Service representative for the Fitness & Sports Equipment Department. In this role, you will be instrumental in providing high-quality customer support to our clients, assisting them with inquiries related to fitness and sports equipment. If you are passionate about fitness, sports, and helping customers achieve their goals, we want you to join our dynamic team!

In Short

• Provide exceptional customer support via phone, email, and chat in German.
• Assist customers with inquiries regarding fitness and sports equipment, including product features, benefits, and availability.
• Effectively resolve customer complaints and ensure high levels of customer satisfaction.
• Document customer interactions and feedback accurately in our systems.
• Collaborate with sales and product teams to provide customers with up-to-date information and solutions.
• Stay knowledgeable about the latest fitness trends and product offerings to effectively assist customers.

Requirements

• Fluency in German is essential.
• Strong communication skills.
• Ability to resolve complaints effectively.
• Knowledge or passion for fitness and sports.
• Experience in customer service is a plus.

Benefits

• Opportunity to work in a dynamic team.
• Chance to assist customers in achieving their fitness goals.
• Exposure to the latest fitness trends and products.