German Speaking Customer Service Agent - Fitness & Sports Equipment - Remote

Overview

Mercier Consultancy Bulgaria is looking for a German Speaking Customer Service Agent to join our Fitness & Sports Equipment Department. In this dynamic role, you will assist our German-speaking customers with inquiries related to fitness and sports products, helping them to find the right equipment for their needs.

In Short

• Provide outstanding customer service in German.
• Assist customers with product selection and order placements.
• Respond to inquiries regarding product specifications.
• Handle returns, exchanges, and customer complaints.
• Maintain knowledge of fitness products and industry trends.
• Document customer interactions for feedback.
• Collaborate with sales and logistics teams.

Requirements

• Fluent in German.
• Strong communication skills.
• Passion for fitness and sports.
• Experience in customer service preferred.
• Ability to handle customer complaints professionally.

Benefits

• Dynamic work environment.
• Opportunity to work in the fitness industry.
• Supportive team culture.