Remote Otter LogoRemoteOtter

German Speaking Customer Service Agent - Remote

Posted 7 weeks ago
Customer Service
Full Time
Greece

Overview

Mercier Consultancy is excited to offer a position for a German Speaking Agent in our Customer Service Department, with the opportunity to work remotely from Greece! In this role, you will be responsible for providing top-notch support to our German-speaking clients, addressing their inquiries, and resolving their concerns swiftly and efficiently.

In Short

  • Handle customer inquiries in German across various channels, including phone, email, and chat
  • Assist clients with questions regarding our products, services, and policies
  • Maintain accurate records of customer interactions in our CRM system
  • Collaborate with various teams to resolve issues and enhance service quality
  • Educate clients about our offerings and guide them in using our products effectively
  • Collect feedback from customers to help improve service delivery
  • Participate in training and development to enhance your knowledge and skills

Requirements

  • Fluency in German
  • Passion for customer service
  • Strong communication skills
  • Ability to work independently and remotely
  • Experience in customer support is a plus

Benefits

  • Work remotely from Greece
  • Flexible working hours
  • Opportunities for training and development
  • Supportive team environment
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

Share This Job!

Save This Job!

Similar Jobs:

Mercier Consultancy logo

German Speaking Customer Service Agent - Remote

Mercier Consultancy

7 weeks ago

Join Mercier Consultancy as a German Speaking Customer Service Agent to provide exceptional support to our German-speaking clients.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

German-speaking Customer Service Agent - Remote

Patrique Mercier Recruitment JP

12 weeks ago

Join as a German-speaking Customer Service Agent in Greece with a paid relocation package.

Germany
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

German-speaking Customer Service Agent - Remote

Patrique Mercier Recruitment JP

13 weeks ago

Join as a German-speaking Customer Service Agent in Greece, providing exceptional support to clients.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

German Speaking Customer Service Agent - Remote

Patrique Mercier Recruitment JP

24 weeks ago

Join as a German Speaking Customer Service Agent for a leading fashion website, providing exceptional support to customers.

Worldwide
Full-time
Customer Service
Patrique Mercier Recruitment JP logo

German Speaking Customer Service Agent - Remote

Patrique Mercier Recruitment JP

27 weeks ago

Join a dynamic customer service team as a German Speaking Customer Service Agent, providing exceptional support to clients.

Worldwide
Full-time
Customer Service