German-speaking Customer Service Agent - Remote

Overview

Join Patrique Mercier Recruitment JP as a German-speaking Customer Service Agent in the sunny and historic setting of Greece! This exciting position comes with a paid relocation package, allowing you to experience a new culture while helping customers. In this role, you will provide exceptional support to German-speaking clients, addressing their inquiries and resolving issues efficiently. If you’re passionate about customer service and looking for an adventure abroad, we want to hear from you!

In Short

• Deliver outstanding customer service to German-speaking customers via phone, email, and chat.
• Respond promptly to customer inquiries and provide effective solutions to enhance satisfaction.
• Maintain strong knowledge of company products and services to assist customers accurately.
• Document customer interactions comprehensively in the CRM system for future reference.
• Collaborate with colleagues to improve service efficiency and quality.
• Participate in training to continuously develop your skills and product knowledge.
• Provide insights and feedback to enhance the customer service process.

Requirements

• Fluency in German and English.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Problem-solving skills.
• Familiarity with CRM systems.
• Willingness to relocate to Greece.

Benefits

• Paid relocation package.
• Opportunity to experience a new culture.
• Continuous training and development.
• Supportive team environment.
• Competitive salary.