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German Speaking Customer Service Agent - Remote

Posted 18 weeks ago
Customer Service
Full Time
Worldwide

Overview

An exciting opportunity to join Patrique Mercier Recruitment JP as a German Speaking Customer Service Agent for a leading fashion website in Athens, Greece, combining a passion for fashion with exceptional customer service skills.

In Short

  • Provide exceptional customer service to German-speaking clients via phone, email, and chat.
  • Assist customers with product inquiries, order status, returns, and exchanges.
  • Resolve customer issues and complaints promptly and effectively.
  • Stay up to date with current fashion trends and product offerings.
  • Document customer interactions in the CRM system accurately.
  • Collaborate with team members to enhance the overall customer experience.
  • Participate in training sessions to improve service skills.

Requirements

  • Fluency in German.
  • Strong communication skills.
  • Passion for fashion.
  • Experience in customer service is a plus.
  • Ability to work in a team environment.

Benefits

  • Work in a vibrant city.
  • Opportunity to grow in the fashion industry.
  • Training and development opportunities.
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Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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