Portuguese Speaking Customer Support Representative - Remote

Overview

Join Patrique Mercier Recruitment JP as a Portuguese Speaking Customer Support Representative for Subscription-Based Services! In this exciting role, you will be the voice of a leading company dedicated to providing exceptional service to its users. As a member of our dynamic team, you will assist Portuguese-speaking customers with their inquiries, ensuring they get the most out of their subscription experiences.

In Short

• Deliver outstanding customer support to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries regarding subscription services, billing, and account management.
• Resolve issues and provide effective solutions in a timely and professional manner.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Participate in training programs to enhance your knowledge of our services and improve your support skills.
• Collaborate with the team to share best practices and improve overall customer experience.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer support or related field.
• Ability to work in a fast-paced environment.
• Proficient in using CRM systems.

Benefits

• Opportunity to work with a leading company.
• Dynamic team environment.
• Training programs for skill enhancement.