Italian Speaking Customer Service Agent - Remote

Overview

Elevate your career with Patrique Mercier Recruitment JP as an Italian Customer Service Agent and enjoy the adventure of relocating to Greece with a fully paid relocation package! This exciting role invites you to be a vital part of our customer service team, where you will provide exceptional support to Italian-speaking clients. You will handle customer inquiries, resolve issues, and ensure a high standard of service. If you have a passion for helping others and are eager to explore a new culture while building your career, we would love to have you on board!

In Short

• Deliver excellent customer service to Italian-speaking customers through phone, email, and chat.
• Address customer inquiries and provide effective solutions to enhance their satisfaction.
• Maintain thorough knowledge of our products and services to assist customers accurately.
• Document all customer interactions clearly in the CRM system.
• Collaborate with team members to improve service delivery and customer experiences.
• Participate in training programs to enhance your product knowledge and service skills.
• Provide insights and feedback to develop customer service practices further.

Requirements

• Fluency in Italian.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Problem-solving skills.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation package.
• Opportunity to explore a new culture.
• Career growth opportunities.
• Training programs for skill enhancement.