Italian Speaking Customer Service Agent - Remote

Overview

Step into an exciting career with Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent, located in beautiful Greece! This role offers a fully paid relocation package, enabling you to embrace a new lifestyle while enhancing your professional skills. As a key member of our customer service team, you will assist Italian-speaking clients by addressing their inquiries and providing outstanding support. This is a fantastic opportunity to grow your career in an international environment and immerse yourself in a rich cultural experience. If you are passionate about customer service and ready for a new adventure, we would love to hear from you!

In Short

• Deliver exceptional customer service to Italian-speaking clients through phone, email, and chat interactions.
• Efficiently resolve customer inquiries and issues, ensuring a satisfactory experience.
• Maintain a comprehensive understanding of our products and services to assist customers effectively.
• Document customer interactions accurately in the company's CRM system.
• Work collaboratively with team members to foster a supportive and effective working environment.
• Participate in ongoing training to continuously enhance your knowledge and skills.
• Contribute ideas to improve processes and customer experience.

Requirements

• Fluency in Italian is required.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Willingness to learn and adapt.

Benefits

• Fully paid relocation package.
• Opportunity to work in an international environment.
• Rich cultural experience in Greece.
• Ongoing training and development.