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Dutch Speaking Customer Service Agent - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

An exciting opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in Europe, providing exceptional customer support to Dutch-speaking clients.

In Short

  • Communicate with customers in Dutch via phone, email, and chat
  • Assist clients with inquiries related to products and services
  • Document all customer interactions in CRM system
  • Collaborate with remote team members to resolve customer issues
  • Educate customers on product features
  • Collect feedback to improve service quality
  • Engage in training sessions to enhance knowledge

Requirements

  • Fluency in Dutch
  • Passion for delivering exceptional customer support
  • Ability to work remotely
  • Strong communication skills
  • Experience in customer service preferred

Benefits

  • Flexible remote work environment
  • Opportunity to work with a diverse team
  • Training and development opportunities
  • Competitive salary (not specified)
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

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