Dutch Speaking Customer Service Agent - Remote

Overview

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation assistance. This role offers a unique opportunity to join a dynamic company while experiencing the rich culture and beautiful landscapes of Bulgaria. As a customer service agent, you will provide exceptional support to Dutch-speaking clients, ensuring a high-quality customer experience.

In Short

• Assist Dutch-speaking customers through various channels, including phone, email, and chat.
• Provide comprehensive product information and support.
• Resolve customer complaints efficiently and effectively.
• Document customer interactions in the CRM system.
• Collaborate with team members to improve service processes.
• Stay informed about industry trends and company offerings.

Requirements

• Fluency in Dutch and English.
• Strong communication skills.
• Experience in customer service or related field.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Fully paid relocation assistance.
• Opportunity to work in a dynamic environment.
• Experience the culture and landscapes of Bulgaria.
• Career development opportunities.