Norwegian-speaking Customer Service Representative - Remote

Overview

Join the vibrant team at Patrique Mercier Recruitment JP and elevate your career in the beautiful setting of Greece! We are currently seeking enthusiastic Norwegian-speaking customer service representatives to support a major streaming platform. This role comes with the incredible benefit of paid relocation, allowing you to immerse yourself in the stunning landscapes and rich culture of Greece while engaging in a fulfilling career. In this position, you will assist customers with inquiries and issues related to the streaming service, ensuring an exceptional experience for users. If you’re passionate about customer service and excited to work in an innovative environment, this is the perfect opportunity for you!

In Short

• Provide top-notch customer support to Norwegian-speaking clients through various communication channels including phone, email, and live chat.
• Efficiently address customer inquiries and resolve issues to ensure a high level of satisfaction.
• Maintain an in-depth understanding of the streaming platform and its features to assist users effectively.
• Document customer interactions and feedback accurately in the company’s CRM system.
• Collaborate with team members to enhance service quality and improve customer experiences.
• Participate in ongoing training to stay updated on company policies and service enhancements.
• Contribute ideas for process improvements and customer engagement initiatives.

Requirements

• Fluency in Norwegian and English.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to new technologies.

Benefits

• Paid relocation to Greece.
• Opportunity to work in a vibrant team.
• Engagement with a major streaming platform.
• Continuous training and development.
• Immersion in Greek culture and landscapes.