Norwegian Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is thrilled to announce an exciting opportunity for Norwegian Speaking Customer Service Representatives to join our dedicated team in Serbia! In this crucial role, you will provide top-notch support to our Norwegian-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Experience the rich culture and scenic beauty of Serbia while building a rewarding career in customer service. If you're passionate about helping others and eager to take on new challenges, we want to hear from you!

In Short

• Deliver high-quality customer service in Norwegian through various communication channels.
• Assist customers with inquiries about products and services.
• Effectively resolve customer complaints and issues.
• Document customer interactions meticulously.
• Collaborate with team members to improve service quality.
• Stay knowledgeable about company offerings and industry trends.
• Engage in regular training sessions to enhance customer service skills.

Requirements

• Fluency in Norwegian.
• Strong communication skills.
• Problem-solving abilities.
• Ability to work in a team environment.
• Experience in customer service is a plus.

Benefits

• Opportunity to work in a dynamic environment.
• Build a rewarding career in customer service.
• Experience the culture and beauty of Serbia.
• Regular training and development opportunities.