Norwegian Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is delighted to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives to join our dynamic team in Bulgaria, with a fully paid relocation package! In this vital role, you will provide exceptional support to our Norwegian-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Experience the rich culture, stunning landscapes, and warm community of Bulgaria while advancing your career in a vibrant atmosphere. If you are passionate about customer service and ready for a rewarding adventure, we would love to hear from you!

In Short

• Deliver high-quality customer service in Norwegian across multiple channels, including phone, email, and live chat.
• Assist customers with their inquiries about products and services, providing accurate information and solutions.
• Resolve customer complaints effectively, ensuring a positive customer experience.
• Document customer interactions accurately and provide feedback for ongoing service enhancements.
• Collaborate with colleagues to improve service quality and address common challenges.
• Stay updated on company offerings and industry trends to offer informed assistance.
• Participate in training sessions to continuously improve your customer service skills.

Requirements

• Fluency in Norwegian is required.
• Strong communication skills.
• Ability to work in a team environment.
• Problem-solving skills and a customer-oriented mindset.
• Previous experience in customer service is a plus.
• Willingness to relocate to Bulgaria.

Benefits

• Fully paid relocation package.
• Opportunity to experience Bulgarian culture.
• Dynamic work environment.
• Professional development opportunities.
• Supportive team atmosphere.