Italian Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment ES is excited to announce an opening for an Italian Speaking Remote Support Specialist! In this role, you will be instrumental in delivering top-notch support to our Italian-speaking clients, ensuring their needs are met with professionalism and care. If you are passionate about customer service and enjoy working remotely, this position is tailor-made for you!

In Short

• Provide exceptional remote support to Italian-speaking customers via various communication platforms.
• Troubleshoot and resolve a wide range of customer issues, ensuring a high level of satisfaction.
• Educate customers on product functionalities, empowering them to maximize their experience.
• Document interactions meticulously to support ongoing improvements in our services.
• Collaborate with team members to enhance customer service processes and strategies.
• Engage in continuous learning and development to keep your skills sharp.

Requirements

• Fluency in Italian is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to troubleshoot and resolve customer issues effectively.
• Detail-oriented with strong documentation skills.
• Willingness to learn and develop professionally.

Benefits

• Work remotely from anywhere in Greece.
• Opportunity to engage with diverse clients.
• Continuous learning and development opportunities.
• Supportive team environment.