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Italian Speaking Chat Support Specialist - Remote

Posted 27 weeks ago
Customer Service
Full Time
Worldwide

Overview

An exciting position for an Italian Speaking Chat Support Specialist located in vibrant Athens, Greece, where you will engage with customers through chat to provide exceptional support for our products and services.

In Short

  • Provide prompt and professional chat support to Italian-speaking clients.
  • Address customer inquiries and resolve issues related to our products efficiently.
  • Document customer interactions and outcomes accurately in our CRM system.
  • Collaborate with other departments to escalate and resolve complex issues.
  • Participate in training programs to stay updated on product knowledge and customer support best practices.
  • Gather customer feedback to contribute to service improvement initiatives.
  • Maintain a friendly and positive attitude while interacting with customers.

Requirements

  • Fluency in Italian.
  • Strong communication skills.
  • Experience in customer service or chat support.
  • Ability to work in a fast-paced environment.
  • Familiarity with CRM systems.

Benefits

  • Opportunity to work in a vibrant city.
  • Engaging work environment.
  • Training and development programs.
  • Supportive team culture.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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