Italian Speaking Customer Support Specialist - Remote

Overview

An overview paragraph about the job

In Short

• Deliver exceptional customer support to Italian-speaking clients via various channels including phone, email, and chat.
• Identify and resolve client inquiries effectively, ensuring a high level of satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with team members to improve service processes and enhance client experiences.
• Actively participate in training sessions to stay updated on products and services.
• Provide constructive feedback to help enhance customer support operations.
• Foster a positive remote work culture, encouraging teamwork and communication.

Requirements

• Fluency in Italian and English.
• Strong communication skills.
• Experience in customer service or support roles.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems.
• Willingness to learn and adapt to new processes.

Benefits

• Opportunity for full relocation to Greece.
• Work remotely in a dynamic team environment.
• Engaging and supportive work culture.
• Career enhancement opportunities.