Italian Speaking Technical Customer Support Specialist - Remote

Overview

We are looking for an Italian speaking Technical Customer Support Specialist to assist B2C customers for our client in Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

In Short

• Deliver excellent technical support to customers via chat, email, and phone
• 4 weeks of paid training when you start the position
• Troubleshoot and resolve technical issues related to products or services
• Escalate complex cases to specialized teams when necessary
• Maintain customer satisfaction by providing timely and accurate solutions

Requirements

• Fluency in Italian
• Strong communication skills
• Experience in customer support or technical support
• Ability to troubleshoot technical issues
• Customer-oriented mindset

Benefits

• Competitive salary
• Flexible working hours
• Remote work opportunity
• Professional development opportunities
• Supportive team environment