Customer Support Specialist (Italian Speaker) - Remote

Overview

We are seeking a dedicated Italian-speaking Customer Support Specialist to join our team in Greece. If you are passionate about providing exceptional customer service, thrive in a collaborative environment, and are ready to experience life in Greece, this opportunity is for you!

In Short

• Provide high-quality customer support in Italian via phone, email, and chat.
• Resolve customer inquiries promptly, ensuring satisfaction at all touchpoints.
• Accurately document customer interactions and follow up on any unresolved issues.
• Collaborate with other teams to address complex cases and enhance the overall customer experience.
• Meet and exceed performance targets, contributing to team goals.

Requirements

• Fluency in Italian (both written and spoken) is essential.
• Proficiency in English for internal communication.
• Excellent communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Previous customer support experience is an advantage, though not required.

Benefits

• Attractive Salary: Competitive pay, commensurate with your skills and experience.
• Relocation Support: Assistance with flight tickets and hotel accommodations to help you settle into Greece.
• Work from Home Option: After a certain period, you may have the flexibility to work remotely.
• Performance Bonus: Incentives to reward your hard work and achievements.
• Accommodation Assistance: Help finding a comfortable place to live.
• Career Growth: Opportunities for advancement in an international and dynamic company.