Dutch Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Remote Support Specialist! If you are enthusiastic about technology and have a strong commitment to customer service, this role may be just what you're looking for.

In Short

• Deliver outstanding remote support to Dutch-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues across software, hardware, and network platforms.
• Document all customer interactions and resolution processes meticulously.
• Collaborate with colleagues to enhance service delivery and share best practices.
• Keep current with product knowledge to offer informed assistance to customers.
• Participate in continuous training and professional development opportunities.

Requirements

• Fluency in Dutch and English.
• Strong commitment to customer service.
• Experience in technical support or customer service roles.
• Excellent communication skills.
• Ability to troubleshoot technical problems effectively.
• Willingness to learn and adapt.

Benefits

• Work remotely from anywhere.
• Join a motivated and supportive team.
• Opportunities for professional development.
• Flexible working hours.
• Make a positive impact on clients' experiences.