Dutch Speaking IT Support Specialist - Remote

Overview

Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a Dutch Speaking IT Support Specialist to join our team remotely from anywhere in Greece! We are committed to connecting talented individuals with top employers who appreciate their language skills and technical expertise. In this pivotal role, you will provide exceptional technical support to Dutch-speaking clients across various sectors, including technology, e-commerce, and customer service industries. Your ability to troubleshoot issues and deliver superb customer service will be essential in ensuring client satisfaction and loyalty. If you are passionate about technology and thrive in a supportive and dynamic environment, we encourage you to apply and take the next step in your career!

In Short

• Provide top-notch technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve hardware and software issues effectively and efficiently.
• Maintain high levels of customer satisfaction through excellent service delivery.
• Document all interactions and solutions accurately within the support ticketing system.
• Assist clients with software installations, configurations, and troubleshooting.
• Collaborate with team members to escalate and resolve complex technical problems.
• Provide training and resources to clients to enhance their understanding of products and services.

Requirements

• Fluency in Dutch and English.
• Proven experience in IT support or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Familiarity with support ticketing systems.
• Ability to work independently and as part of a team.

Benefits

• Work remotely from anywhere in Greece.
• Join a supportive and dynamic team.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.