Dutch Speaking Transport Solutions Support - Remote

Overview

An exciting opportunity for a Dutch Speaking Transport Solutions Support professional to join our innovative team in Athens, with the flexibility of working remotely within Greece. This role involves delivering exceptional customer support, assisting clients with their transport inquiries and ensuring they receive effective solutions.

In Short

• Provide outstanding customer support related to transport solutions in Dutch.
• Respond to customer inquiries promptly and with accurate information.
• Tactfully handle customer complaints and work towards effective resolutions.
• Collaborate with internal teams to ensure customer requirements are met.
• Maintain thorough records of customer interactions and service requests.
• Help identify areas of improvement based on customer feedback and insights.
• Stay updated on the latest trends in the transport industry and logistics.

Requirements

• Fluency in Dutch and English.
• Strong communication skills.
• Experience in customer service or support roles.
• Ability to work independently and as part of a team.
• Knowledge of transport and logistics is a plus.
• Problem-solving skills and attention to detail.
• Proficiency in using customer support software.

Benefits

• Flexible remote working options.
• Opportunity to work in a dynamic and multicultural environment.
• Professional development and training opportunities.
• Competitive salary and benefits package.
• Supportive team culture.