Dutch Speaking IT Support Specialist - Remote

Overview

Patrique Mercier Recruitment is pleased to offer a compelling opportunity for a Dutch Speaking IT Support Specialist to work remotely from Greece! We are dedicated to connecting top talent with leading employers who value multilingual support. In this role, you will provide exceptional technical assistance to Dutch-speaking clients in various sectors including technology, e-commerce, and renewable energy. Your ability to troubleshoot technical issues and deliver unparalleled customer service will be essential in aiding client success. If you are passionate about technology and enjoy solving problems, we invite you to apply and join our innovative team!

In Short

• Deliver technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve hardware and software issues effectively and efficiently.
• Ensure high customer satisfaction through timely and professional service.
• Document and track all interactions and resolutions in the support ticket system.
• Assist clients with software installations, configurations, and upgrades.
• Collaborate with colleagues to escalate and resolve complex technical challenges.
• Provide training and insight to clients on product features and best practices.

Requirements

• Fluency in Dutch and English.
• Experience in IT support or a related field.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.

Benefits

• Work remotely from Greece.
• Opportunity to work with leading employers.
• Supportive and innovative team environment.