Dutch Speaking Customer Advisor for Premium Coffee Appliances - Remote

Overview

An exciting opportunity for a Dutch Speaking Customer Advisor for Premium Coffee Appliances based in Athens with a remote work option, providing excellence in customer service.

In Short

• Provide excellent customer support to Dutch-speaking clients regarding premium coffee appliances.
• Respond to customer inquiries promptly and offer effective solutions to their concerns.
• Guide customers through their purchasing journey, offering personalized advice and recommendations.
• Handle customer complaints professionally, ensuring a positive resolution to issues.
• Maintain current knowledge of product features, specifications, and promotions to enhance customer interactions.
• Collaborate with team members to continually improve service delivery and customer satisfaction.
• Accurately document customer interactions for future reference and quality assurance.

Requirements

• Fluency in Dutch and English.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to handle complaints professionally.
• Passion for coffee and product knowledge.
• Team player with a collaborative mindset.
• Strong problem-solving skills.

Benefits

• Remote work option.
• Dynamic team environment.
• Opportunity to work with premium products.
• Continuous training and development.
• Flexible working hours.