Dutch Speaking IT Support Specialist - Remote

Overview

An excellent opportunity for a Dutch Speaking IT Support Specialist to provide technical support to clients remotely from Greece.

In Short

• Deliver high-quality technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve hardware and software issues promptly and effectively.
• Maintain a high standard of customer satisfaction through outstanding service delivery.
• Accurately document all support tickets, including issues and resolutions, in the ticketing system.
• Assist clients with software installations, configurations, and updates as needed.
• Collaborate with team members to escalate and find solutions for complex technical issues.
• Educate clients on best practices and provide guidance to enhance their user experience.

Requirements

• Fluency in Dutch and English.
• Experience in IT support or a related field.
• Strong troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

• Work remotely from anywhere in Greece.
• Opportunity to work with a dynamic team.
• Professional development opportunities.
• Flexible working hours.