French Speaking IT Support Specialist - Remote

Overview

An exciting opportunity for a French Speaking IT Support Specialist to work remotely from Greece, providing exceptional technical support to French-speaking clients across various industries.

In Short

• Deliver outstanding technical support to French-speaking clients through phone, email, and chat.
• Diagnose and resolve hardware and software issues efficiently and effectively.
• Ensure high customer satisfaction by providing prompt and professional service.
• Document and track support requests and resolutions in the ticketing system.
• Assist clients with software installations, configurations, and updates.
• Collaborate with team members to escalate and solve complex technical challenges.
• Educate clients on product features and best practices to enhance their user experience.

Requirements

• Fluency in French and English.
• Experience in IT support or a related field.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.

Benefits

• Work remotely from Greece.
• Opportunity to work with dynamic professionals.
• Engage with top employers in various industries.