Dutch Speaking Banking Support Specialist - Remote

Overview

Patrique Mercier Recruitment PT is excited to offer a unique opportunity for a Dutch Speaking Banking Support Specialist to join our remote team in Athens, Greece. This role is perfect for individuals fluent in Dutch who are passionate about providing excellent customer service in the banking sector. As a crucial part of our team, you will be responsible for assisting Dutch-speaking customers with their banking inquiries and ensuring they receive top-notch support. If you are ready to make a positive impact and contribute to a rewarding customer experience, we encourage you to apply!

In Short

• Provide superior support to Dutch-speaking customers regarding various banking products and services.
• Handle customer inquiries related to accounts, transactions, and any technical issues with professionalism.
• Ensure timely and effective communication with clients, prioritizing their satisfaction.
• Document customer interactions accurately and maintain complete records within our systems.
• Collaborate with internal banking teams to resolve complex customer issues effectively.
• Keep up-to-date with banking regulations and company policies to provide accurate information.
• Build and nurture strong customer relationships to enhance loyalty and satisfaction.

Requirements

• Fluency in Dutch is essential.
• Experience in customer service, preferably in the banking sector.
• Strong communication skills, both verbal and written.
• Ability to handle inquiries and resolve issues effectively.
• Familiarity with banking products and services.
• Proficient in using customer service software and tools.
• Strong attention to detail and organizational skills.

Benefits

• Work remotely from anywhere in Greece.
• Opportunity to make a positive impact on customer experiences.
• Collaborative and supportive team environment.
• Continuous training and development opportunities.
• Competitive salary and benefits package.