Dutch Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment Nordic is thrilled to offer the position of Dutch Speaking Remote Support Specialist. This role is a fantastic opportunity for individuals who are enthusiastic about technology and dedicated to providing top-tier support to our Dutch-speaking clients. You will be responsible for troubleshooting a variety of technical issues, delivering product insights, and ensuring a positive experience for our customers. If you thrive in a remote setting and are eager to make a difference, we would love for you to join our team!

In Short

• Provide excellent remote support to Dutch-speaking customers through phone, email, and chat channels.
• Diagnose and resolve technical issues related to our products and services swiftly.
• Assist customers with product features and configuration to maximize their use of our services.
• Document all customer interactions, issues, and solutions accurately.
• Work collaboratively with the support team to continuously improve our service offerings.
• Keep up-to-date with product changes and industry trends to ensure effective customer support.

Requirements

• Fluent in Dutch (spoken and written).
• Strong communication skills.
• Experience in customer service or technical support.
• Ability to troubleshoot technical issues effectively.
• Familiarity with remote support tools and software.
• Enthusiasm for technology and learning.

Benefits

• Work from home in a flexible environment.
• Opportunity to develop skills in a tech-focused role.
• Collaborative team culture.
• Access to ongoing training and development.