Portuguese Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment Nordic is excited to offer the position of Portuguese Speaking Remote Support Specialist. This role is ideal for individuals who are passionate about technology and dedicated to providing exceptional support to our Portuguese-speaking clients. You will be responsible for troubleshooting issues, offering guidance on product functionalities, and ensuring a positive customer experience. If you are ready to contribute your expertise in a remote work environment, we would love to bring you onto our team!

In Short

• Deliver exceptional remote support to Portuguese-speaking customers through various channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to products and services efficiently.
• Assist customers in maximizing the value of our products by explaining features and capabilities.
• Document customer interactions and maintain accurate records of issues and solutions.
• Collaborate with team members to enhance the customer support process.
• Stay informed about product updates and industry trends to provide effective support.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service or technical support.
• Ability to troubleshoot technical issues.
• Familiarity with product functionalities.
• Team collaboration skills.

Benefits

• Work remotely from anywhere.
• Opportunity to work with a passionate team.
• Gain experience in a technology-driven environment.
• Flexible working hours.