Icelandic Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment Nordic is thrilled to present the opportunity for an Icelandic Speaking Remote Support Specialist. In this important role, you will provide essential support to our Icelandic-speaking clients, assisting them with a variety of technical inquiries and ensuring an exceptional user experience. If you have a strong passion for technology and a desire to help others navigate challenges remotely, we would love to have you as a part of our dedicated team!

In Short

• Provide superior remote support to Icelandic-speaking customers through phone, email, and chat.
• Troubleshoot and resolve technical issues related to our products and services in a timely manner.
• Guide clients through product features and provide insights to enhance their experience.
• Document all interactions with customers, maintaining accurate records of inquiries and resolutions.
• Collaborate with team members to continuously improve the quality of customer support.
• Stay updated on product changes and industry best practices to deliver informed advice.

Requirements

• Fluency in Icelandic and English.
• Strong communication skills.
• Experience in customer support or technical support role.
• Ability to troubleshoot technical issues effectively.
• Passion for technology and helping others.
• Ability to work independently in a remote environment.

Benefits

• Work from home flexibility.
• Competitive salary.
• Opportunities for professional development.
• Supportive team environment.
• Access to the latest technology.