Finnish Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment Nordic is thrilled to announce the opening for a Finnish Speaking Remote Support Specialist. This is a superb opportunity for individuals who are fluent in Finnish and are eager to provide exceptional support to our Finnish-speaking clients. As a key member of our remote team, you will troubleshoot technical challenges, provide product insights, and foster a positive customer experience. If you possess a passion for technology and a desire to assist others, we would love for you to be part of our team!

In Short

• Provide high-quality remote support to Finnish-speaking customers through phone, email, and chat.
• Identify and resolve a variety of technical issues efficiently and effectively.
• Guide customers in utilizing product features and ensuring they get the most out of our services.
• Maintain detailed logs of customer interactions and solutions provided.
• Collaborate with team members to continuously improve our support processes.
• Stay updated on product developments and industry best practices to deliver knowledgeable support.

Requirements

• Fluency in Finnish is a must.
• Strong communication skills.
• Ability to troubleshoot technical issues.
• Experience in customer service or support roles.
• Passion for technology and helping others.

Benefits

• Work remotely from anywhere.
• Flexible working hours.
• Opportunity to work in a supportive team environment.
• Continuous learning and development opportunities.