Norwegian Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment Nordic is pleased to announce a fantastic opportunity for a Norwegian Speaking Remote Support Specialist. In this role, you will be instrumental in providing expert support to our Norwegian-speaking clients, addressing technical issues, and enhancing customer satisfaction. If you have a knack for solving problems and a passion for technology, we encourage you to apply and join our remote team!

In Short

• Provide outstanding remote support to Norwegian-speaking customers via phone, email, and chat.
• Identify, troubleshoot, and resolve a wide range of technical issues quickly and effectively.
• Guide customers in understanding product features and maximizing their usage.
• Maintain detailed logs of customer interactions and ensure accurate documentation of issues and resolutions.
• Collaborate with fellow team members to continuously improve customer service quality.
• Keep up-to-date with product developments and industry best practices to deliver informed support.

Requirements

• Fluency in Norwegian and English.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently in a remote environment.
• Experience in customer support or technical support is a plus.

Benefits

• Work from the comfort of your home.
• Flexible working hours.
• Opportunity to work with a diverse team.
• Continuous training and development opportunities.