Swedish Speaking Mobile Support Specialist - Remote

Overview

An exciting opportunity for a Swedish Speaking Mobile Support Specialist, designed for those enthusiastic about mobile technology and committed to delivering top-notch customer service.

In Short

• Provide professional support to Swedish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to mobile applications.
• Guide customers in optimizing their use of mobile devices.
• Document all support interactions in the CRM system.
• Collaborate with technical teams to improve support processes.
• Follow up with customers to ensure satisfaction.
• Stay informed about the latest trends in mobile technology.

Requirements

• Fluency in Swedish.
• Strong communication skills.
• Experience in customer service roles.
• Technical knowledge of mobile devices and applications.
• Ability to troubleshoot technical issues.
• Familiarity with CRM systems.

Benefits

• Opportunity to work with cutting-edge mobile technology.
• Supportive team environment.
• Professional development opportunities.