Swedish Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Swedish Speaking Remote Support Specialist! If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect role for you.

In Short

• Provide high-quality remote support to Swedish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve a range of technical issues related to software, hardware, and networking.
• Document customer interactions and support requests meticulously.
• Collaborate with team members to share insights and improve service delivery.
• Stay updated with product knowledge to provide informed assistance to customers.
• Engage in continuous learning and training opportunities to enhance your skills.

Requirements

• Fluency in Swedish and English.
• Strong technical knowledge in software, hardware, and networking.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Previous experience in a customer support role is a plus.

Benefits

• Flexible remote work environment.
• Continuous training and development opportunities.
• Supportive team culture.
• Opportunity to make a difference for clients.