Polish Speaking Customer Service Representative - Healthcare Industry - Remote

Overview

An opportunity for a Polish Speaking Customer Service Representative specializing in the Healthcare industry, focused on providing outstanding support to Polish-speaking clients.

In Short

• Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to healthcare services, benefits, and policies.
• Provide guidance and support regarding claims processing and healthcare options.
• Address and resolve customer complaints and issues with professionalism and empathy.
• Collaborate with healthcare professionals and internal teams to offer accurate information and solutions to clients.
• Maintain a thorough understanding of the company’s healthcare offerings to provide precise assistance.
• Document all customer interactions and feedback for continuous improvement purposes.

Requirements

• Fluency in Polish and English.
• Strong communication skills.
• Experience in customer service, preferably in the healthcare sector.
• Ability to handle sensitive customer interactions with empathy.
• Problem-solving skills and attention to detail.
• Familiarity with healthcare services and policies.
• Team player with a collaborative spirit.

Benefits

• Competitive salary.
• Work from home flexibility.
• Comprehensive training and support.
• Opportunities for career advancement.
• Health and wellness benefits.
• Dynamic and supportive work environment.