Remote Customer Service Representative – Healthcare Industry

Overview

A remote position for Customer Service Representatives in the healthcare industry, focusing on retrieving medical records and maintaining communication with providers.

In Short

• Work remotely to support a leading healthcare organization.
• Retrieve medical records from healthcare facilities.
• Maintain excellent communication with providers.
• Meet project deadlines with accuracy.
• Utilize various methods for outreach.
• Participate in training opportunities.
• Suggest process improvements.
• Perform administrative duties as needed.
• Work independently in a remote setting.
• Must have a laptop, headset, and stable internet connection.

Requirements

• U.S. Citizenship and valid government-issued ID required.
• High school diploma or GED required.
• Attention to detail and strong critical thinking skills.
• Strong verbal and written communication abilities.
• Service-oriented personality with a team-player mindset.
• Proficient in Microsoft Word and Excel.
• Typing speed of at least 35 WPM.
• Reliable and self-motivated.
• Ability to manage multiple tasks independently.

Benefits

• Work from home flexibility.
• Supportive team environment.
• Opportunities for professional development.
• Engagement in meaningful work within healthcare.