Remote Otter LogoRemoteOtter

Remote Social Media Chat Agent

Posted 3 weeks ago
Customer Service
Full Time
USA

Overview

We are hiring a Social Media Chat Agent to engage with customers through Facebook, Instagram, and other platforms. You'll respond to messages, comments, and DMs to offer support and build brand trust.

In Short

  • Monitor and respond to social media messages
  • Answer product questions
  • Forward complaints to customer service
  • Stay consistent with brand voice

Requirements

  • Must live in the US
  • Experience with social platforms
  • Great written communication

Benefits

  • Opportunity to work remotely
  • Engage with a diverse customer base
  • Build brand trust

JobSource

JobSource

JobSource is a dynamic company focused on providing exceptional customer service and data management solutions. We specialize in real-time customer engagement through various platforms, ensuring that our clients receive timely and accurate support. Our team is dedicated to maintaining high standards of communication and data accuracy, making us a reliable partner for businesses looking to enhance their customer interactions. With a commitment to professional development and a supportive work environment, JobSource values multitasking individuals who thrive in fast-paced settings.

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