Polish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Polish Speaking Customer Service Representative for the Home Improvement & DIY Tools Department. In this vital role, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries related to home improvement products, DIY tools, and services. Your passion for helping others and your knowledge of home improvement will contribute significantly to customer satisfaction. If you are fluent in Polish and enjoy working in a retail environment, we want you to join our team!

In Short

• Deliver outstanding customer service to Polish-speaking clients via phone, email, and chat.
• Assist customers with product inquiries, order tracking, and technical support for DIY tools.
• Provide knowledgeable advice and recommendations regarding home improvement products.
• Document all customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to resolve any customer issues or inquiries promptly.
• Stay informed about product offerings, promotions, and industry trends to provide accurate information.

Requirements

• Fluency in Polish.
• Experience in customer service, preferably in a retail or home improvement environment.
• Strong communication skills.
• Ability to work collaboratively with teams.
• Familiarity with CRM systems.

Benefits

• Competitive salary.
• Opportunity for career growth.
• Supportive team environment.
• Training and development opportunities.