Dutch Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to announce an opening for a Dutch Speaking Customer Support Representative for the Food Delivery Service Department. In this pivotal role, you will provide outstanding support to Dutch-speaking customers, helping them with inquiries related to food delivery services. Your exceptional communication skills and dedication to customer satisfaction will play a crucial role in enhancing the overall customer experience. If you are passionate about food delivery and excellent service, we encourage you to apply!

In Short

• Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding orders, delivery times, and service-related questions.
• Effectively resolve customer complaints and provide timely solutions.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to ensure a smooth and efficient delivery process.
• Stay informed about services offered and updates in the food delivery industry to provide knowledgeable support.

Requirements

• Fluency in Dutch and English; proficiency in additional languages is a plus.
• Previous experience in customer support, ideally within the food delivery or hospitality sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-oriented mindset.
• Familiarity with CRM systems and standard office software.
• A positive attitude with the ability to work in a fast-paced environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• And more....