Dutch Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to announce an opening for a Dutch Speaking Customer Support Representative for the Food Delivery Service Department. In this pivotal role, you will provide outstanding support to Dutch-speaking customers, helping them with inquiries related to food delivery services. Your exceptional communication skills and dedication to customer satisfaction will play a crucial role in enhancing the overall customer experience. If you are passionate about food delivery and excellent service, we encourage you to apply!

In Short

• Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding orders, delivery times, and service-related questions.
• Effectively resolve customer complaints and provide timely solutions.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to ensure a smooth and efficient delivery process.
• Stay informed about services offered and updates in the food delivery industry to provide knowledgeable support.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service or a related field.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Passion for the food delivery industry.

Benefits

• Competitive salary.
• Opportunities for career advancement.
• Comprehensive training program.
• Supportive work environment.
• Health benefits.
• Flexible working hours.