Polish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is proud to connect talented candidates with exciting career opportunities in Greece. We are currently seeking a Polish Speaking Customer Service representative for a renowned electronics company based in Greece. This role is perfect for individuals who are passionate about technology and providing exceptional customer support. As a key member of the customer service team, you will assist Polish-speaking customers with inquiries related to electronics products, troubleshooting, and service inquiries, ensuring they receive the highest standard of care. If you have a passion for customer service and technology, we encourage you to apply!

In Short

• Provide exceptional customer service via phone, email, and chat in Polish.
• Assist customers with inquiries about electronics products, including features, troubleshooting, and warranties.
• Resolve customer complaints and issues efficiently to ensure satisfaction.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to improve service quality and operational efficiency.
• Stay knowledgeable about product offerings and company policies to provide accurate information to customers.

Requirements

• Fluency in Polish.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to troubleshoot and resolve issues.
• Knowledge of electronics products is an advantage.

Benefits

• Opportunity to work with a renowned electronics company.
• Dynamic work environment.
• Training and development opportunities.
• Competitive salary.