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Polish Speaking Customer Service Representative - Remote

Posted 7 weeks ago
Customer Service
Full Time
Worldwide

Overview

Mercier Consultancy is delighted to offer opportunities for Polish Speaking Customer Service Representatives within our Imperial Department. This role is perfect for individuals who are customer-centric and have strong communication skills in Polish.

In Short

  • Provide exceptional customer service in Polish through various channels, including phone, email, and chat
  • Assist clients with questions and concerns related to our Imperial Department services
  • Accurately document customer interactions in our CRM system
  • Collaborate with internal teams to promptly resolve customer issues
  • Gather customer feedback and relay insights for service enhancement
  • Stay informed about departmental offerings and updates
  • Participate in ongoing training to improve customer service skills

Requirements

  • Strong communication skills in Polish
  • Experience in customer service roles
  • Ability to work collaboratively with teams
  • Proficiency in using CRM systems
  • Willingness to learn and adapt to new information

Benefits

  • Competitive salary
  • Flexible working hours
  • Opportunities for career advancement
  • Training and development programs
  • Supportive team environment
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

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