Polish Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is excited to offer Polish Speaking Customer Service Positions in Greece for our Customer Service (CS) Department. We are looking for motivated individuals who are passionate about providing exceptional support and have strong communication skills in Polish.

In Short

• Deliver outstanding customer service in Polish through various channels such as phone, email, and chat
• Assist customers with inquiries and concerns related to our CS Department services
• Maintain accurate records of customer interactions in our CRM system
• Collaborate with internal teams to ensure timely resolution of customer issues
• Gather customer feedback to help improve services
• Stay updated on company offerings and changes in services
• Engage in continuous training to enhance your customer service skills

Requirements

• Strong communication skills in Polish
• Passion for customer service
• Ability to work collaboratively with internal teams
• Experience in customer service is a plus
• Proficient in using CRM systems
• Willingness to engage in continuous training

Benefits

• Opportunity to work in a supportive team environment
• Continuous training and professional development
• Flexible working hours
• Potential for career advancement