Polish Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Polish Speaking Customer Service Representative in the Online Streaming Service Department, ideal for individuals passionate about entertainment and technology.

In Short

• Provide outstanding customer service to Polish-speaking clients through various channels.
• Assist customers with account inquiries, subscription management, and troubleshooting streaming issues.
• Offer insights and recommendations regarding content, features, and platform updates.
• Resolve customer complaints and inquiries with professionalism.
• Document all customer interactions accurately within the CRM system.
• Collaborate with internal teams to resolve complex issues.
• Stay updated on the latest trends in streaming services and entertainment.

Requirements

• Fluency in Polish and English.
• Experience in customer service or related field.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems.
• Passion for entertainment and technology.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity to work remotely.
• Access to training and development programs.
• Dynamic and supportive work environment.