Polish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Polish Speaking Customer Service Representative in the Online Travel Department. Join a dynamic team and help Polish-speaking clients plan their adventures while providing top-tier customer service in a fast-paced environment.

In Short

• Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat.
• Provide detailed information about travel options, itineraries, and travel policies.
• Handle modifications, cancellations, and special requests professionally.
• Resolve complaints and issues effectively.
• Collaborate with various vendors and suppliers.
• Keep up to date with industry trends and company offerings.
• Document all customer interactions accurately.

Requirements

• Fluency in Polish and English.
• Strong communication skills.
• Experience in customer service, preferably in the travel industry.
• Ability to work in a fast-paced environment.
• Problem-solving skills.

Benefits

• Dynamic work environment.
• Opportunity to help clients plan their travels.
• Work from home flexibility.