Danish Speaking Travel Support Specialist - Remote

Overview

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Danish Speaking Travel Support Specialist. This role is tailored for individuals who are not only passionate about travel but also dedicated to delivering exceptional customer service. As a Travel Support Specialist, you will be vital in aiding Danish-speaking clients with their travel plans and inquiries.

In Short

• Assist Danish-speaking clients with travel-related inquiries and bookings via phone, email, and chat.
• Support clients in making changes to their travel itineraries, including flights, accommodations, and other arrangements.
• Engage with travel suppliers, airlines, and hotels to resolve any issues that arise during the booking process.
• Provide accurate and timely information regarding travel policies, destination insights, and available services.
• Maintain comprehensive records of client interactions in the CRM to improve service quality.
• Exhibit a high level of professionalism and commitment to customer satisfaction at all times.
• Stay updated on travel industry trends to assist clients effectively and knowledgeably.

Requirements

• Fluency in Danish and English.
• Experience in customer service or travel support roles.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Knowledge of travel industry trends.
• Problem-solving skills.

Benefits

• Opportunity to work in a dynamic and exciting industry.
• Professional development and training.
• Supportive team environment.
• Flexible working hours.
• Potential for career advancement.