Dutch Speaking Remote Support Specialist

Overview

An exciting opportunity for a Dutch Speaking Remote Support Specialist, based remotely in Greece, focusing on providing excellent customer service and technical support to Dutch-speaking clients.

In Short

• Deliver excellent support to Dutch-speaking customers through various remote communication channels.
• Diagnose and troubleshoot a wide range of technical issues related to software, hardware, and applications.
• Provide clear guidance and walk customers through troubleshooting processes efficiently.
• Maintain comprehensive documentation of support cases.
• Collaborate with technical teams to resolve complex issues quickly.
• Follow up with clients to ensure their concerns are fully addressed.
• Stay updated on product offerings and industry best practices.

Requirements

• Fluency in Dutch is required.
• Experience in customer service or technical support is preferred.
• Strong communication skills, both verbal and written.
• Ability to troubleshoot technical issues effectively.
• Familiarity with support management systems is a plus.

Benefits

• Work remotely from Greece.
• Opportunity to enhance technical skills.
• Collaborative team environment.
• Flexible working hours.