Dutch Speaking Remote Support Specialist

Overview

Mercier Consultancy is excited to announce a position for a Dutch Speaking Remote Support Specialist, offering the flexibility of remote work from Greece. In this vital role, you'll provide outstanding technical support and solutions to our Dutch-speaking clients. Your expertise in troubleshooting and effective communication will significantly contribute to our clients' satisfaction and overall experience. If you are looking for a dynamic environment that values customer service and technology, we encourage you to apply!

In Short

• Deliver high-quality technical support to clients through phone, email, and chat in Dutch.
• Troubleshoot technical issues related to software, hardware, and services efficiently.
• Document all customer interactions and solutions accurately.
• Collaborate with team members to escalate complex problems.
• Advise clients on utilizing products effectively and share best practices.
• Solicit feedback to help improve service quality.
• Participate in continuous training to remain informed about new technologies.

Requirements

• Fluency in Dutch.
• Strong troubleshooting skills.
• Excellent communication skills.
• Experience in customer service or technical support.
• Ability to work independently in a remote environment.

Benefits

• Flexible remote work opportunity.
• Dynamic work environment.
• Continuous training and development.
• Opportunity to contribute to client satisfaction.