Senior Enterprise Account Manager - Remote

Overview

The Senior Enterprise Account Manager will own the success, retention, and growth of strategically important customer portfolios, focusing on cultivating relationships and delivering exceptional customer experiences.

In Short

• Ensure high customer satisfaction and retention.
• Develop and execute comprehensive account plans.
• Drive revenue growth through strategic account management.
• Build relationships with C-level executives.
• Act as the voice of the customer within the organization.
• Track and report on key performance indicators.
• Collaborate with internal cross-functional teams.

Requirements

• 7–10 years of experience in a customer-facing role in B2B SaaS.
• Demonstrated ability to create and execute strategic account plans.
• Direct experience with sales activities and customer success.
• Skilled in relationship management with C-level executives.
• Customer-centric mindset with a passion for delivering value.
• Strong analytical skills for data-driven decision-making.
• Exceptional communication skills.
• Ability to thrive in a fast-paced environment.

Benefits

• Be part of a collaborative and innovative team.
• Opportunity to make a significant impact.
• Competitive compensation and performance-based incentives.
• Attractive benefits package including medical, dental, and vision options.
• Access to training opportunities and mentorship.