Remote Otter LogoRemoteOtter

Experienced Technical Writer - Remote

Posted 4 weeks ago
Writing
Full Time
Worldwide

Overview

The Experienced Technical Writer will create high-quality knowledge base articles for a large audience while collaborating with various teams and contributors in a remote setting.

In Short

  • Write clear and concise support articles.
  • Collaborate with internal teams for product understanding.
  • Manage content localization processes.
  • Create templated responses for contributors.
  • Work with marketing and PR for consistent messaging.
  • Edit articles for SEO and user-friendliness.
  • Monitor content performance and user feedback.
  • Proficient in Spanish and English for localization.
  • Audit and update content regularly.
  • Cover for the content manager when needed.

Requirements

  • 2+ years of experience in technical writing.
  • Experience working remotely with teams.
  • On-page SEO writing experience.
  • Comfortable with markup/markdown.
  • Organized and detail-oriented.
  • Strong empathy for user experiences.
  • Bonus: Knowledge of online publishing best practices.
  • Bonus: Familiarity with wiki markup.
  • Bonus: Experience with foreign languages.

Benefits

  • Hybrid working arrangements.
  • Competitive base salary.
  • Generous paid vacation.
  • Comprehensive benefits package.
  • Access to fitness workouts from home.
  • Training opportunities provided.
  • 1-on-1 coaching and mentorship.
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PartnerHero

PartnerHero is a global company that connects talented individuals with innovative businesses looking to enhance and scale their operations. With a focus on building strong, diverse teams and leveraging integrated technology, PartnerHero aims to create a positive impact in the business world. Recognized as a Most Loved Workplace, the company emphasizes a culture that values authenticity, collaboration, and personal growth. PartnerHero is committed to providing exceptional customer support and fostering an inclusive environment where all employees can thrive and contribute to the company's success.

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